An often heard complaint, now a joke, is that organic food is too expensive and Whole Food’s should really be called “Whole Check.” Well it seems that did not fall too far from the mark, as Whole Foods has now been publicly exposed for flagrantly overcharging its customers for pre-packaged goods. Needless to say, their shareholders were less than happy, and now a lawsuit is being headed by Bryan O’Malley against various current and former officers and directors of Whole Foods, including co-CEOs John. P. Mackey and Walter E. Robb III for breach of fiduciary duty and unjust enrichment.
This all began in June, after the New York City Department of Consumer Affairs announced that they had tested 80 different types of pre-packaged products and found all of the products had packages with mislabeled weights, with 89% of the packages violating the federal standard for the maximum amount that an individual package can deviate from the actual weight.
Will Whole Food’s reform their ways as the self-proclaimed “Healthiest Grocery Store” and the world’s leader in natural and organic foods? Or will their 427 stores in North America and the United Kingdom become an industry lesson of why you should never abuse the trust of your devout customers?